Effective Date: August 2024
Oyyo Social ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use the Oyyo Social platform ("Platform").
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this document carefully to understand our practices regarding your personal data.
We collect the following types of information directly from you:
Personal Information: Includes your name, email address, phone number, date of birth, profile photos, and other contact details when you sign up for Oyyo Social.
Profile Information: Any information you voluntarily provide in your user profile, such as your interests, hobbies, and location.
Communication: Information you share through messages, posts, comments, and chats on the Platform.
Payment Information: For in-app purchases, we may collect payment details such as your credit card information (processed via a third-party payment processor) or account details related to transactions made on the Platform (e.g., in the shopping marketplace or fundraising features).
When you interact with our Platform, we collect information about how you use it, including:
Device Information: Details about the device and browser you use to access the Platform (e.g., IP address, device model, operating system, browser type).
Usage Data: Information about your activity on the Platform, including pages visited, features used, time spent on pages, and the links you click.
Location Data: If you grant us permission, we may collect your location information through GPS, Wi-Fi, or other methods to provide location-based services like events or recommendations.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on the Platform. You can control cookie preferences through your browser settings.
We use the information we collect to:
Provide and Maintain Services: Manage your account, authenticate users, and ensure the proper functioning of the Platform.
Improve User Experience: Personalize content, recommend features, and enhance the usability of the Platform based on your preferences and usage.
Communicate with You: Send you important account-related notifications, updates, and promotional offers (with your consent).
Facilitate Transactions: Process payments for purchases made on the Platform and manage product offers and fundraising campaigns.
Safety and Security: Monitor activity to detect and prevent fraud, abuse, illegal activities, and other harmful behavior on the Platform.
Legal Obligations: Comply with applicable laws, regulations, and legal requests.
We may share your information in the following circumstances:
With Other Users: Depending on your privacy settings, information you post or share on the Platform (e.g., timeline posts, stories, live streams) may be visible to other users.
Service Providers: We share information with third-party service providers who assist us in running the Platform (e.g., hosting, payment processing, customer support, analytics). These providers only have access to your information to perform specific tasks on our behalf.
Business Partners: In cases where we collaborate with third parties (e.g., in sponsored posts or product offers), we may share certain data with them.
Legal Requirements: If required by law, regulation, or court order, we may disclose your personal information to authorities or other third parties.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We take the security of your information seriously and implement appropriate technical, administrative, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your account password secure.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.
You have certain rights regarding your personal data:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your account and associated information.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Opt-Out of Marketing: You can opt-out of receiving promotional emails by following the instructions in the email or adjusting your account settings.
Please note that deleting your account or certain information may affect your ability to use the Platform’s features.
Oyyo Social is not intended for children under the age of 13, and we do not knowingly collect personal information from users in this age group. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information.
If you are accessing the Platform from outside [your primary location], your personal information may be transferred to and processed in countries with different data protection laws. By using the Platform, you consent to the transfer of your data in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make material changes, we will notify you by updating the "Effective Date" at the top of this page and, in some cases, provide additional notice through the Platform.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Oyyo Social Support